Privacy Policy

1. Who We Are

BISGEN TECH II INC. d/b/a BisGentech (“BisGentech,” “we,” “us,” or “our”) operates the website at bisgentech.com. BisGentech provides AI, technology, cybersecurity, cloud, business application, website, and technology advisory services to businesses nationwide.

For privacy-related questions, contact us at info@bisgentech.com.

2. Information We Collect

We collect information reasonably necessary to respond to inquiries, provide requested information, schedule assessments, and deliver our services. This may include:

• Name, business email address, and telephone number
• Company or organization name
• Industry and general business information
• A description of the business challenge, inquiry, or service interest
• Preferred meeting times and appointment information
• Information voluntarily submitted through website forms
• Communications and call-related records, such as call metadata, transcripts, summaries, or voicemail messages, when applicable
• SMS consent and opt-out records
• Standard website analytics information, such as page views, session duration, device type, and referral source

We do not request Social Security numbers, financial account credentials, protected health information, passwords, or other highly sensitive information through our public website forms or customer-care SMS program.

3. How We Use Information

We may use information to:

• Respond to inquiries and customer-service requests
• Provide requested information
• Schedule and facilitate an AI and Technology Assessment
• Send appointment confirmations, reminders, and rescheduling information
• Send a requested assessment scheduling link
• Follow up regarding a customer's inquiry
• Route internal notifications to authorized BisGentech personnel
• Maintain CRM and business records
• Improve our website and services through aggregate analytics
• Protect our systems, prevent fraud, and comply with applicable legal obligations

We do not sell or rent personal information.

4. SMS Communications and Consent

When a person expressly consents, including by providing affirmative verbal permission during an inbound telephone call, BisGentech may send customer-care and transactional text messages related to that person's inquiry or requested services.

Messages may include:

• A requested AI and Technology Assessment scheduling link
• Responses to customer inquiries
• Appointment confirmations
• Appointment reminders
• Rescheduling information
• Other customer-care or service-related communications requested by the recipient

Message frequency varies according to the recipient's inquiry, appointment activity, and requested communications. Message and data rates may apply.

Reply HELP for assistance or STOP to opt out at any time. After a STOP request, the recipient may receive one final message confirming the opt-out.

Consent to receive text messages is not a condition of purchasing any product or service. General use of the BisGentech website or submission of a general inquiry does not automatically enroll a person in text messaging.

BisGentech does not sell, rent, share, transfer, or otherwise disclose mobile telephone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for their marketing or promotional purposes.

Mobile opt-in information and messaging consent are not transferred to lead generators or other organizations for their own marketing or promotional use.

5. Data Storage and Security

Information submitted to BisGentech may be stored in our customer relationship management, scheduling, communications, telecommunications, and business productivity platforms.

We use reasonable administrative, technical, and organizational safeguards, including encrypted transmission, access controls, authentication, least-privilege access, and data-minimization practices.

No method of transmission or electronic storage is completely secure, and BisGentech cannot guarantee absolute security.

6. Cookies and Analytics

The BisGentech website may use cookies and similar technologies to understand website usage, maintain functionality, and improve performance.

Analytics information may include page views, device information, referral sources, and session activity. BisGentech does not intentionally transmit the content of customer form submissions into website analytics events.

Browser settings may allow visitors to restrict or disable cookies, although doing so may affect certain website functions.

7. Your Choices and Rights

A person may request access to, correction of, or deletion of personal information maintained by BisGentech by contacting info@bisgentech.com.

SMS recipients may:

• Reply STOP to opt out
• Reply HELP for assistance
• Contact info@bisgentech.com for support

BisGentech will respond to reasonable privacy requests within an appropriate timeframe and in accordance with applicable law.

8. Third-Party Service Providers

BisGentech uses service providers for customer relationship management, scheduling, meeting delivery, website analytics, telecommunications, SMS delivery, email, hosting, and related business operations.

These providers may process information only as reasonably necessary to provide services to BisGentech or as otherwise required by law.

BisGentech does not authorize service providers to use mobile telephone numbers, SMS opt-in information, or messaging consent for their own marketing or promotional purposes.

Service providers are subject to their applicable privacy terms, security controls, and contractual obligations.

9. Changes to This Privacy Policy

BisGentech may update this Privacy Policy from time to time. Material changes will be reflected by revising the "Last updated" date at the top of this page.

Continued use of the website or services after an update is subject to the revised Privacy Policy.

10. Contact